Refund policy
Overview
At CuteNotebook.space, customer satisfaction is our highest priority. We proudly offer free returns and refunds within 30 days of delivery for eligible purchases.
By placing an order through our website, you agree to the terms outlined in this policy.
Return Eligibility
To qualify for a return:
- A return request must be submitted within 30 days of delivery.
- The product must be returned in acceptable condition.
- Proof of purchase is required.
- Items must not be intentionally damaged, altered, or misused.
Free Returns
We provide free return shipping worldwide on eligible returns.
To initiate a return, please contact:
Email: DaluzMcfield6573@hotmail.com
Phone: 936-349-7565
Our support team will provide detailed return instructions.
Refund Processing
After receiving and inspecting the returned item, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method used during purchase.
Depending on your financial institution, refunds may take 5–10 business days to appear.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.
Please provide:
- Order number
- Description of the issue
- Photos of the product
- Photos of packaging
We will review the issue and provide an appropriate solution.
Order Cancellation
Orders may be canceled before shipment. Once shipped, orders may no longer qualify for cancellation but may remain eligible for return under this policy.